How to change the expiration date of an assigned badge

Think of a badge as an access pass. When a person's participation period changes, you can update that pass in their user profile.

For example, a student may need extra time to finish a program. Set a new date without removing and reassigning their badge. If access should no longer expire, choose Permanent.

The change applies to one person, not everyone with the same badge.

Before you startConfirm the person, badge and intended access period. You need permission to manage users, and the badge must already be assigned to the account.

1Open the user's profile

While signed in as an administrator, click your profile picture in the top-right corner.
Open the administration panel from the account menu.
Click Users in the sidebar.
Find the person using the search field and click their name.
Open the Selos tab.

Some labels still appear in Portuguese. Selos means badges; SELOS ATRIBUIDOS identifies assigned badges. Find the badge to update in that section.

Find the badge under SELOS ATRIBUIDOS. Aluno is its custom name.

2Open Edit expiration

Click the calendar icon in the top-left corner of the badge card. This control is labeled Edit expiration.

The dialog shows the badge and its current status. In this example, it says Currently permanent.

Edit expiration dialog with Permanent and With expiration options — Check the current status before choosing a new expiration date.

Use the expiration controlThe minus icon removes the badge. To change only its expiration date, use the calendar icon.

3Choose the new date

Select With expiration. Use the calendar or a shortcut: +30 days, +90 days, +6 months or +1 year.

Review the date and the Expires on summary. To extend access, make sure the new date is later than the current expiration date.

Expiration date shortcuts and Save changes button — Review the final date before selecting Save changes.

In this screen, the field uses MM/DD/YYYY, but the summary uses DD/MM/YYYY. Both 10/13/2026 and 13/10/2026 mean October 13, 2026.

Want access without an expiration date?Select Permanent. This removes the expiration date for this person's badge assignment. Other content access rules still apply.

4Save and check

Review your selection and click Save changes.
Return to the same badge in the Selos tab and reopen Edit expiration.
Check the current date or permanent status.

To leave without saving, click Cancel.

Tip: one-time change or recurring rule?

Use an individual edit for a specific extension or correction. To update several people, see the articles on importing badges from a spreadsheet.

For recurring access grants, such as access triggered by a purchase, see the automation and integration articles. Configure expiration in the relevant workflow.

For a custom API integration, your technical team should check how the operation handles an existing badge's expiration date. See the badge API articles before applying updates in bulk.

Common questions

Do I need to remove and reassign the badge?

No. Use Edit expiration to update the existing assignment.

Can I make access permanent through a spreadsheet?

Use Permanent in this dialog to remove the expiration date. When reimporting an already assigned badge, leaving the expiration field blank keeps the previous date.

What if I shorten the access period?

You reduce the validity period of that badge. Check the new date and the content it grants access to, so access does not end earlier than agreed.

I cannot find the badge under assigned badges

Check that you opened the correct person. If they do not have the badge yet, see How to assign a badge with an expiration date.

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Updated on September 14, 2026