Users and badges

Import users, assign access badges and segment who sees what.

• Delete, ban, or deactivate - which action to chooseAll three actions prevent a person from signing in, but have different consequences for their account. Choose based on your goal before changing status.
• How to assign a badge with an expiration dateBadges work like access passes for your platform: they help determine which content each person can view and access.
• How to assign badges in bulkA bulk action assigns the same badge to an identified audience without searching for each person separately.
• How to change the expiration date of an assigned badgeThink of a badge as an access pass. When a person's participation period changes, you can update that pass in their user profile.
• How to import users from a spreadsheetImporting creates multiple accounts from a spreadsheet. Use it when you already have a list of students for a program, for example.
• How to investigate an unexpected badge removalAssigning a badge again may restore access, but does not explain why it disappeared. An expired date, subscription or still-active integration can remove it again. Investigate the cause before repeating the correction.
• How to segment users by course completion and activityA segmentation groups people who meet rules. For example, you can track recent course completers without maintaining a manual list. The chosen criterion determines what the list actually proves.
• What access badges are and when to use themThink of badges as access passes: each one identifies an audience that can receive access to particular content on your platform.