AI and agents

Create AI agents, tune their answers and track credit usage.

• How to adjust short answers and AI agent instructionsAdding more instructions does not always fix short answers. The response limit, model and available knowledge all affect the result. Use a known question, such as a recurring support issue, to compare changes.
• How to check AI credit usageThe AI dashboard shows the platform’s balance and credit movements. It helps you monitor usage over time.
• How to create an AI agent and add knowledgeAn agent uses instructions and a knowledge base to answer questions. Identity defines how it appears; knowledge supplies the information it should consult.