Sign-in and access

Invite people, reset passwords and help anyone who cannot sign in.

• How to help a student who cannot sign inWhen a student reports an access problem, first separate two situations: they cannot sign in, or they can sign in but cannot find the content.
• How to invite people to the platformAn invitation authorizes a person to register on your platform. It is useful when welcoming the participants of a new class, for example.
• How to reset a student’s passwordResetting a password replaces an account's sign-in credential. It may be needed when a student cannot complete recovery through their own email.