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Users and badges

Delete, ban, or deactivate - which action to choose

All three actions prevent a person from signing in, but have different consequences for their account. Choose based on your goal before changing status.

For a temporary administrative suspension, deactivation may be sufficient. For misconduct, banning identifies the operational reason. Deletion is a permanent decision about the account and personal data.

Before you startSign in with an account that has permission to manage this feature.

Click your profile picture in the top-right corner and open Admin panel. Use Search... in the sidebar to find the last item in this path: Users › Users.

1Find and verify the person

Search by email, open the record, and select Dados (account data). Check the name and email to avoid acting on another account. Before deletion, preserve the records you need and confirm the request’s purpose.

2Use status to ban or deactivate

Under Status, choose Banned or Inactive, then click Salvar (save). Both block sign-in and keep the record in the panel. To reverse, select Active and save again. Deactivation is more than removing someone from a report.

Use status to ban or deactivate
Use status to ban or deactivate

3Reserve deletion for a permanent decision

The Delete user button is at the bottom of Dados. Read the confirmation before proceeding: deletion cannot be undone in the panel and anonymizes personal data. Older posts identify the author as a deleted user; deleting an account is not the same as deleting every post.

Tip

If the goal is to remove only specific access, read the badge articles before blocking the whole account. For problematic posts, read Moderation.

Frequently asked questions

Does banning delete badges?

No. Banned and inactive users may remain in a badge’s holder list, although they are excluded from badge bulk actions targeting active users.

Is there a trash bin to restore the account?

There is no restoration in the panel. Do not use deletion as a temporary pause.

Updated on

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