Badges, achievements, and coins - understand the difference
Badges, achievements, and coins serve different purposes. Choose by your goal to avoid confusing recognition with access permission.
A program can use a badge to unlock a course, an achievement to recognize a milestone, and coins to redeem a reward. These elements can coexist.
Click your profile picture in the top-right corner and open Admin panel. Use Search... in the sidebar to find the last item in this path: Gamification › Achievements.
1Use badges for access
A badge acts as a credential. Configure content for the audience with that badge and assign it to people. One person can hold multiple badges, each with its own expiration. Open Users › Access badges.
2Use achievements to recognize milestones
Achievements recognize a milestone. They do not replace a badge required by content. On the Achievements page, view existing definitions or create one with an appropriate rule.
3Use coins for reward redemption
Coins belong to the wallet and can be spent in the rewards store. Open Gamification › Wallet for configuration and Gamification › Stores for items. Coins are not AI credits or cash payments.
Tip
Define the expected result first: access, recognition, or redemption. To connect events to badges or coins, read the automation articles.
Frequently asked questions
Does earning an achievement unlock a course?
Not by equivalence. Access depends on course rules and any required badges.
Do coins expire like badges?
No. Per-person expiration is a badge feature; coins and achievements do not follow that expiration rule.