How to check AI credit usage
The AI dashboard shows the platform’s balance and credit movements. It helps you monitor usage over time.
If the balance decreased after adding documents or using an assistant, inspect the movements to identify the source of usage.
Click your profile picture in the top-right corner and open Admin panel. Use Search... in the sidebar to find the last item in this path: AI › AI Dashboard.
1Read the balance summary
Check Available balance, Monthly allowance, Used this period, and Renewal. Use your own platform’s figures; they may differ from the screenshot.
2Filter the movements
Under Movements, choose a record type and date range, then click Search. Read Date, Tokens, Description, and Type to distinguish credits from usage. The range button may retain Portuguese text such as “30 dias” (30 days). Refresh reloads the dashboard.
3Connect usage to activities
Agent conversations, training on documents and linked courses, and image generation can consume credits. If a movement looks unexpected, record its date, description, and displayed amount for support.
Tip
Read the agent-creation article to organize knowledge before training. Buy credits lets you inspect available packages in the dashboard; check current prices before purchasing.
Frequently asked questions
Is this an individual member balance?
No. The displayed balance belongs to the platform.
Can I see a usage ranking by person here?
This page shows the balance and general movements; it does not provide a per-user or per-agent report.
Continue reading
Monthly allowance and account balance
Your account allowance is the amount shown in the AI Dashboard and General → Financial. Do not treat another account’s default as part of your contract. Usage consumes the monthly allowance first, then purchased balance; a per-user monthly limit can also block a conversation. Check balance and allowance before requesting a top-up. An auto-top-up setting does not guarantee that automatic charging is operational; confirm with support before relying on it.